Terms & Conditions

These terms apply to purchases from ankersoundcorekenya.com and our shop on Luthuli Avenue, Nairobi CBD. By placing an order you agree to them.

Products and authenticity

We sell genuine Anker, Soundcore and eufy products. Product photos and specifications are provided as accurately as possible; minor differences in packaging or colour may occur.

Prices and payment

All prices are in Kenya Shillings (KSh). Prices and stock can change without notice; the price shown when you place your order is the price you pay. We accept M-Pesa and the other payment options shown at checkout.

Delivery

We offer same-day delivery within Nairobi and 1–3 day delivery to the rest of Kenya. See our Shipping Policy for details.

Warranty

Eligible products carry an 18-month local warranty. Read how the Anker warranty works in Kenya.

Returns and refunds

Returns and refunds are handled under our Refund Policy.

Privacy

How we handle your information is set out in our Privacy Policy.

Contact

Questions about these terms? Contact us or visit our Luthuli Avenue shop. You can also browse all our products.